> ## Documentation Index
> Fetch the complete documentation index at: https://docs.business.blaaiz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Marketplace and platform payouts

> Collect from buyers and disburse to sellers across multiple countries

Operate a marketplace or platform that collects payments from buyers and disburses funds to sellers, freelancers, or service providers across multiple countries.

## How it works

```mermaid theme={null}
sequenceDiagram
    participant Buyer
    participant You as Your Platform
    participant Blaaiz
    participant Seller

    You->>Blaaiz: POST /virtual-bank-account (for buyer payments)
    Blaaiz->>You: Account details or virtual_account.ready webhook
    Buyer->>Blaaiz: Pays via VBA transfer or Interac
    Blaaiz->>You: collection.completed webhook
    You->>You: Calculate seller payout (minus platform fee)
    You->>Blaaiz: POST /payout (pay seller)
    Blaaiz->>Seller: Funds delivered
    Blaaiz->>You: payout.completed webhook
```

## Step-by-step

1. **Onboard sellers** — [Create customers](/api-reference/customer/create) for each seller. Sole-trader sellers use `type=individual` and the standard KYC flow. Incorporated sellers (LLCs, limited companies, etc.) use `type=business` and must complete the [KYB flow](/guides/kyb/overview) — beneficial owners and KYB documents, not the legacy `/files` endpoint.

   <Note>
     USD, GBP, and EUR Virtual Bank Accounts and direct payouts in those currencies currently support `type=individual` only. If your incorporated sellers receive in those currencies, you cannot provision a USD/GBP/EUR VBA for them today. NGN VBAs work for both types. KYB completion is the foundation for the future business-customer expansion in USD/GBP/EUR.
   </Note>
2. **Create Virtual Bank Accounts** — Call [POST /virtual-bank-account](/api-reference/virtual-bank-account/create) to provision accounts for receiving buyer payments. For NGN accounts, activation is instant. For USD, GBP, and EUR, wait for the [`virtual_account.ready`](/guides/webhooks/virtual-account) webhook before sharing account details.
3. **Collect from buyers** — Share the Virtual Bank Account details with buyers. When a buyer sends money, the funds land in your wallet and you receive a `collection.completed` webhook — no API call required. For CAD, buyers pay via [Interac](/guides/interac-auto-deposits).
4. **Funds land in your wallet** — Collections credit your business wallet after fees. See [Money movement](/guides/money-movement) for how fees are calculated.
5. **Disburse to sellers** — [Create payouts](/api-reference/payout/create) to each seller's local bank account. For sellers in different countries, Blaaiz handles the currency conversion automatically.
6. **Reconcile** — Use [List transactions](/api-reference/transaction/list) and webhooks to match collections to payouts and track your platform's margin.

<Note>
  If sellers are in multiple countries (e.g. NGN and GBP), you can pay each from the same wallet — Blaaiz converts at the current exchange rate.
</Note>

## APIs used

* [Create customer](/api-reference/customer/create)
* [Create Virtual Bank Account](/api-reference/virtual-bank-account/create)
* [Create payout](/api-reference/payout/create)
* [List transactions](/api-reference/transaction/list)
* [Webhook events](/guides/webhooks/events)