Request file upload URL
Individual customers only. Request a pre-signed URL to upload a legacy 4-slot KYC file for an individual customer.
For type=business customers, do not use this endpoint. Use the dedicated KYB upload endpoints — POST /api/external/customer/{customer}/owner/{owner}/file/presigned-url for owner ID files and POST /api/external/customer/{customer}/document/presigned-url for KYB documents. See the Business customer KYB guide.
Upload process:
- Make a PUT request to the
upload_url. - Include the headers from the response.
- Send the file as binary data in the request body.
- Once uploaded, use the
file_idto attach the file to the customer record viaPOST /api/external/customer/{id}/files.
IMPORTANT — Accepted identity documents: Only a Driver’s License, Passport, or Resident Permit is accepted. ID cards (National Identity Cards) are NOT accepted.
IMPORTANT — Document quality: All uploaded documents must be clear, legible, and authentic. Blurry, cropped, obscured, or unclear images will not be reviewed and will be rejected. Fraudulent or falsified documents will not be tolerated — repeated attempts will result in the customer being permanently blacklisted from the platform. There are no exceptions or compromises.
Required scope: file:upload.
Authorizations
Use your OAuth client credentials to obtain a short-lived Bearer token from POST /oauth/token.
Body
Individual customers only. This endpoint provides a presigned URL for uploading legacy 4-slot KYC files (identity, identity_back, proof_of_address, liveness_check) for an individual customer.
Do not use this endpoint for type=business customers. Business-type customers use dedicated upload endpoints — POST /api/external/customer/{customer}/owner/{owner}/file/presigned-url for owner ID files and POST /api/external/customer/{customer}/document/presigned-url for KYB documents. See the Business customer KYB guide.
File Category:
- identity — Identity document. Required to verify an individual customer. Only a Driver's License, Passport, or Resident Permit is accepted. ID cards (National Identity Cards) are NOT accepted.
- identity_back — Back side of the identity document. Use this when the identity document is two-sided (e.g. driver's license).
- proof_of_address — Proof of address.
- liveness_check — Liveness check.
All uploaded documents must be clear, legible, and authentic. Blurry, cropped, obscured, or unclear images will not be reviewed and will be rejected. Fraudulent or falsified documents will not be tolerated — repeated attempts will result in the customer being permanently blacklisted from the platform.
Unique identifier of the customer
Category of the file. For the identity category: only a Driver's License, Passport, or Resident Permit is accepted for individual customers, and only a Certificate of Incorporation for business customers. ID cards (National Identity Cards) are NOT accepted. All documents must be clear and legible — unclear images will be rejected. Fraudulent documents will result in permanent blacklisting.
identity, identity_back, proof_of_address, liveness_check 
