Event types
Your business has two webhook URLs:collection_url and payout_url. The table below shows every event and which URL it is delivered to.
All events except payout events are delivered to your
collection_url. Register both URLs via the Webhook API.Payload structure
All webhook payloads include:event— The event typedata— The event data objecttimestamp— When the event occurredsignature— HMAC signature for verification (header:x-blaaiz-signature)
Always verify thex-blaaiz-signatureusing your webhooksigning_secretto ensure the webhook originates from Blaaiz.
Webhook retries
We retry deliveries with exponential backoff and jitter to avoid thundering herds.- Attempts: up to 10 total
- Initial backoff: 5 minutes
- Backoff factor: 2x per attempt
- Max backoff cap: 24 hours (1440 minutes)
- Jitter: 80–120% randomization on each delay
- Success: any HTTP 2xx response stops retries
- Any non-2xx (4xx/5xx/timeout/connection error) triggers the next retry
After 10 failed attempts, the webhook is marked permanently failed and no further automatic retries occur. You can manually replay via the API.
⚙️ Best practices
- Reply with a 2xx quickly (within 30 seconds) and process work asynchronously if needed.
- Implement idempotency using the
event_idso duplicate deliveries don’t double-process work.- Return non-2xx only when you truly want a retry.
Data retention
Webhook logs (payloads, responses, attempt history) are retained for 90 days. After 90 days, records are pruned for both successful and failed deliveries.- If you need webhook data beyond 90 days, store it in your own systems.
- Replay is only available for webhooks within the 90-day window.

